+86-20-34619235           fanbin@welldohardware.com
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FAQ

  • Q Does the product support customization? What can be customized?

    A
    Support oem/odm customization. Customizable contents include:
    Dimensions (width/depth/track length, etc.)
    Leather style (color and pattern can be customized)
    Appearance color (such as titanium gray, champagne gold, black sand, etc.)
    Functional structure (e.g. whether with buffer and detachable structure)
    Packaging and brand logo.

  • Q What are the popular wardrobe function accessories?

    A
    At present, products with good market response include: Jewelry storage drawer (adjustable), underwear storage box, pants rack, tie rack, shoe rack, concealed fuse/folding ironing board.

  • Q How about the bearing capacity of the product? Will it affect the hanging of clothes?

    A
    Our hardware slideways and supports have passed the load-bearing test:
    The single point bearing capacity of the clothes pole can reach 10 – 15kg.
    Multi layer pants rack/accessories can bear 10 – 25kg. Detailed test reports are available for specific products.
    At the same time, the buffer mute slide rail is used to ensure smooth push and pull, and the service life is up to 50000 times.

  • Q How to install your wardrobe storage accessories? Guidance provided?

    A
    All our products are equipped with installation instructions in Chinese and English, and some products support quick installation structure. For cooperative customers, we can also provide:
    CAD drawings and 3D model files.
    Video installation tutorial.
    Remote technical support services for engineering projects.

  • Q Is the quality of your products guaranteed? How long is the warranty?

    A
    We have a complete quality inspection process, and all products have passed strict quality inspection.
    1-year warranty for conventional products.
    Cooperative customers can apply for extended warranty service and technical support.

  • Q What types of cabinets is your kitchen basket suitable for?

    A Our basket products are compatible with various cabinet structures such as standard floor cabinets, high cabinets, and corner cabinets. Customization can also be made according to customer size requirements to ensure a perfect fit with the cabinet.

  • Q Do you provide customized services?

    A Yes, we support OEM/ODM services, including product size, structure, material, appearance treatment (surface electroplating, powder coating, electrolysis, etc.), packaging design, and brand logo customization, to meet the needs of different markets and customers.

  • Q What is the load-bearing capacity of the basket?

    A According to different series of products, our basket has a load-bearing range ranging from 15kg to 120kg. Some heavy-duty cookware baskets and high cabinet pull baskets use reinforced slide rail systems to support high load use.

Consultation Hotline

+86-20-34619235

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